Being able to see how conversions and transformations were taking place made the workflow easy to understand and to edit when changes were needed. Since the process was going to be complicated no matter what, the team opted for FME because of its visual interface. While writing a script was also an option, it was ultimately not the best route for the development team. Naturally, we looked into how we could “eat our own dog food” and use FME as our main tool for the process of migrating issues to Jira. If only we could automate the movement of data in some other way… oh right, that’s our expertise! However, Jira’s built-in Bugzilla-to-Jira migration tools are only compatible with the server platform and are not available for cloud. There are pros and cons for each of these options, and after weighing them out, the Safe Software team decided on Jira’s cloud license. Jira has two licensing options: server and cloud. Having all teams within a company using the same system for bug tracking, development, and project management means that everyone will be very familiar with the same tool and can communicate with other teams all in the same space. Team members can report issues, assign tasks to themselves or others, and participate in discussions. Teams can customize how they want their Jira environment to work so it is best suited for them. This is perfect for companies that are trying to move towards a more “agile” environment (like us!). Many teams, not just developers, can use Jira to track the stages of their projects easily. However, it has long since grown into something more. Jira, developed by Atlassian, started as a software development tool like Bugzilla. Simple, straightforward, and easy to use. It’s been extremely helpful with organizing and managing a variety of issues across the board, whether they be internal or external. Safe Software has been using the system since the beginning. What is Bugzilla? What is Jira?īugzilla is a free, open-source, web-based program used by development teams for tracking bugs and testing tools. Now, before I jump into how this all took place, let’s start off by explaining a few of the differences between Bugzilla and Jira. Some are still open, many are closed, but overall, having all this information ready and in the same platform will help our developers identify how to move forward with new tasks. Why migrate 18 years worth of cases, you may ask? We want to ensure we keep records of all the changes, cases, and bugs we’ve logged. Overall, it’s very supportive of the agile framework as it allows for adaptive planning and collaborative efforts. Within Jira, you can also integrate other cloud applications, which is very convenient! For us, being able to connect Salesforce to Jira is a huge plus. Jira can be used by a variety of teams for planning their projects. We’re opting for Jira as our primary project management platform for a few reasons. 18 years! That’s the same amount of time it’s taken me to get from learning to read in grade 1 to writing this blog post for Safe Software. Over the past year and a half, the Safe Software development team has been working hard to migrate all the support cases that were logged in Bugzilla for the past 18 years into Jira. Read on to learn how FME tackled this massive data migration undertaking. I also am wondering if the version I have does not support this import because I'm only running a 30-day evaluation license.Faced with migrating 18 years worth of cases from Bugzilla to Jira, the Safe Software development team built four FME workspaces to do the job. I haven't found the facility to manage plugins to see if I even have it installed, much less if it is active and functioning. I've looked into this a bit, and I gather the Bugzilla import function takes the form of a plugin. I run out of gas right there, because there is no "Bugzilla" choice anywhere on the External System Import page. Select Bugzilla to open the Bugzilla Import Wizard: Setup page.Select Import & Export > External System Import to open the Import external projects page. Log in to JIRA as a user with the JIRA Administrators global permission.Here are the first few steps that I'm trying to follow from the Jira documentation: I thought that would be a great way to see Jira in action using our actual project data, instead of stuff I make-up along the way. I've noticed that it supposedly has the ability to import an entire database from Bugzilla, which we currently use. I'm currently evaluating JIRA for my organization.
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